Discuss Groups

   
10/18//2008  7:45 PM MSN Groups Decommission
February 12, 2009, Microsoft will decommission MSN Groups (http://groups.msn.com) and offer customers the opportunity to move their group to a new partner service, Multiply (http://Multiply.com).

How does this affect the MSN TV Service?
The MSN Groups Decommission does not affect the MSN TV Service or the MSN TV 2 Service in any way

MSN Groups is NOT the same as MSN TV/MSN TV 2 Discuss

No changes will be made to MSN TV/MSN TV 2 Discuss groups or alt.discuss.clubs

alt.discuss.clubs are part of MSN TV Discuss and not related to MSN Groups in any way




MSN Groups Decommission Frequently Asked Questions


Q. I heard from a friend, saw a blog post or message board that MSN Groups is closing. Is this true and if so what does this mean for my group?

A. It is true that we are planning to close the MSN Groups service on February 21, 2009 and will offer you the opportunity to move your group to our new partner service, Multiply. We want you to be able to keep your group together, so we partnered with Multiply to create a migration process that moves your group to their service to preserve your online community and its history.
The migration method that Multiply has built for you will be ready next week. Once the service is ready we’ll send all of our users an email and will post notices within the MSN Groups site with more information, including instructions for beginning the migration process. In the meantime you can visit http://Multiply.com to get to know the service and see some of the thousands of groups they host already.


Q. Why is MSN Groups Closing?

A. We want to provide our customers with the most current and user friendly technology available today and we made the difficult decision to close the MSN Groups service as part of our overall investment in updating and re-aligning our online services with Windows Live. In the long term we believe that closing the service is the best way to continue to offer innovative, best of breed services that help you stay in touch with the people you care about. It’s very important to us that you still have access to your group and its data and that is why we have partnered with Multiply, so you can keep your group going into the future despite the closure of MSN Groups.



Q. What can I do now, what should my next steps be?

A. Between today and February 21, 2009 nothing will change about the MSN Groups service except that we will remove the option to add more storage to your group. Other features will remain until the service is shut down and you can use it the same way you do today until the date of closure. Watch the site and your email inbox over the next week as we will post updated information there, including a more detailed outline of your options and next steps.